FREE Delivery over AED250 ๐ฆ๐ช๐
We provide FREE shipping across UAE on all orders over AED250.
We aim to deliver your order within 4-6 working days from the day the order is placed. ๐
Bank Transfer orders will be shipped out, only once the payment has been received only.
1 Year Warranty
Our products are covered by a 1 year warranty from the day they were purchased. The warranty covers any faults in hardware & materials.
*Please see our
Warranty for full details
Flexible Payment Options
We provide easy and secure payment solutions to cater for all your needs. Since we belong to the personalization industry, we require 100% advance payment to proceed with any order. Below are all your Payment options:-
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Online payment:
We use the most secure payment gateway to offer you a fast, safe and secure way of paying using either your Mastercard or Visa.
-
Bank Transfer:
All payments by Bank transfer needs to be done to the below details, please share the proof of transfer slip/screenshot via email at hello@customfactory.com along with your order number and subject as BANK TRANSFER.
Account number โ 0332220962001
IBAN - AE430400000332220962001
Company Name - The Custom Factory General Trading LLC
Bank name - National Bank of Ras Al Khaimah (RAKBANK UAE)
Branch name - Umm Hurrair, Dubai
Swift code โ NRAKAEAK
EXPRESS SERVICE
Saw something you like and want it urgently, maybe the same/next day? Now, you can skip the queue and receive it on a PRIORITY basis.
Please send us an email at info@customfactory.com with Subject โ EXPRESS SERVICE or call us on
+971 50 4237619 to speed up the process.
We will do our best to have your order prepared for you accordingly! :)
(Additional charges will apply)
Worldwide Shipping
We offer the best & competitive prices for worldwide shipping.
We aim to deliver all International orders within 7-10 working days from the day the order has been placed.
All International orders are shipped via DHL/Postal service only. Shipping charges for International orders are calculated during checkout and according to weight and the product. You will be able to view the exact shipping charges before you proceed to payment.
Vegan Leather
All our products are made of Synthetic leather, which means; no animals were harmed whilst making these products which makes it eco-friendly too.
Not only does vegan leather make you look good, it also makes you feel good because itโs cruelty-free. More than a billion cows, pigs, goats, sheep, alligators, ostriches, kangaroos, and even dogs and cats are cruelly slaughtered for their skins every year.
Vegan leather offers a killer look without any killing!